SoloSnap
    SoloSnap SecureDrop

    Send large files to your ticket

    SecureDrop is a private place to send big screen recordings, videos, screenshots or documents straight onto your SoloSnap support ticket. Ask SoloSnap Support for an access code, then enter it below with your ticket details.

    • Nothing here is public. Files land on your ticket and nowhere else.
    • Your upload window opens once you continue and closes on its own.
    • Images, video, audio, PDFs and documents. Apps and installers are never accepted.

    SoloSnap Support gives you this code when you ask to send files.

    Works with any support ticket number, including VRP- report numbers.

    Your access code decides how long the upload window stays open. The countdown starts once you continue, and everything closes automatically when it runs out.

    Don't have an access code? .