Vulnerability Disclosure Program

Found a security issue in SoloSnap, Redact Pro, Clean Frame, or the SoloSnap website? Report it here. Security reports are handled privately and are kept completely separate from regular customer support tickets.

Please follow responsible disclosure:

Do not access, modify, or delete data belonging to other users.
Do not run automated scans that could degrade service for others.
Give us a reasonable window to investigate before public disclosure.
Do not use this form for customer support, feature requests, or bug reports that are not security-related — use the Contact page for those.

Your name

Contact email

Phone number (optional)

Your phone number is only used to look up your report if you forget your email.

Affected product

Affected version

Vulnerability type

Severity estimate

Short summary

Steps to reproduce

Impact

Suggested fix (optional)

Attachment (optional, max 10MB)Click to attach a screenshot, log, document, or video

Need to send a larger file? Use SoloSnap SecureDrop — just enter your report number and the email you used above.

Reports are stored privately and reviewed by the SoloSnap security team only.